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1300 200 959

We value your input and appreciate your feedback

At Green Engineering, we are committed in delivering excellent and quality customer service.
Whether you are providing a feedback, giving us a compliment or making a complaint, your input is the key to improving our products and services.

Self-Help Services

For any self-help technical issues, please visit our Service Request page for more information.
For a copy of our Agreement Terms and Conditions, please download the PDF.
For a copy of our Workmanship Warranty, please download the PDF.

Phone Us

Speak to one of our representative.


Fax Us

Fax your enquiry to us by simply providing your name, address, contact number and enquiry to (07) 3319 6455.


Email Us

Simply complete the form below or send us an email at



Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Green Engineering customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Green Engineering takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Green Engineering reserves the right to make amendments to this Privacy Policy at anytime. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Green Engineering reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Green Engineering welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

By Telephone
Hotline: 1300 200 959

By Post
Attn: Privacy Policy
Green Engineering Pty Ltd
Suite 1, Level 1 80 Mount Street
North Sydney NSW 2060

By Email


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The information you have provide will be handled in accordance with our privacy policy.
Please submit the form only if you agree with our privacy policy.



20 Pentex Street Salisbury QLD 4107
63A Neil Street, Toowoomba QLD 4350


21 Tennant St, Welshpool WA 6106


54/12 Charlton Ct, Woolner, NT 0820

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